Website health checks
Proposed serviceFind the friction in your customer journey.
We are shaping a service to inspect agreed pages, links and customer journeys, then turn the findings into a clear list of what needs attention.
Proposed service. Packages, availability and pricing are not final.
Explore the directionTHE DIRECTION
A proposed check, from click to enquiry.
Illustrative concept, not a live product.
- 01
Choose the journey
Agree the pages and steps a prospective customer should be able to complete.
- 02
Inspect the experience
Check the agreed links and interactions for problems, with clear evidence of what was tested.
- 03
Prioritise the findings
Receive a report separating working steps from issues to investigate or repair.
WHY WE ARE EXPLORING IT
Understand what needs fixing before deciding what to change.
WHERE THINGS STAND
The ambition, and the boundaries.
One-off inspections and recurring checks are being considered. This is inspection and reporting; repairs would be quoted separately or included in a defined maintenance allowance.
What to know
- Agree the pages and journeys to inspect
- Report findings and prioritise attention
- Quote repairs separately or include them within a defined maintenance allowance
GOOD QUESTIONS
How is this different from maintenance?
A health check identifies problems in an agreed scope. Maintenance provides the agreed updates and fixes. They can complement each other without being the same service.
Can I buy a package now?
This is a proposed service with no final package or price. You can discuss what you would want checked, without treating this page as a live purchase offer.
YOUR NEXT STEP
Tell us what you want checked
Share the customer journey you are concerned about so we can discuss the proposed scope.
Start a conversation